MCA Projects (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988.

1. Information we collect

We may collect personal information when you interact with us, including:

• Name

• Phone number

• Email address

• Address or suburb

• Project details relating to renovation enquiries

• Messages sent via Facebook Messenger or our website

• Any other information you choose to provide

2. How we collect information

We collect personal information when you:

• Submit an enquiry through our website

• Contact us via Facebook Messenger or social media

• Request a quote or consultation

• Communicate with us by phone or email

We may also collect basic website usage data through cookies or analytics tools.

3. How we use your information

We use your information to:

• Respond to enquiries and provide quotes

• Deliver renovation and project services

• Communicate about your project

• Improve our services and customer experience

• Send relevant marketing or updates (you can opt out anytime)

4. Sharing of information

We do not sell your personal information.

We may share information only with:

• Trusted contractors or suppliers involved in your project

• Service providers who assist with business operations (e.g. CRM, email systems)

• Legal or regulatory authorities if required by law

5. Storage and security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.

6. Access and correction

You may request access to your personal information or ask for corrections by contacting us using the details below.

7. Contact us

If you have any questions about this Privacy Policy, please contact:
Email: contact@mcaprojects.com.au
Phone: 0405 200 020

8. Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website.